RANCANGAN MEDIAINFORMASI PROHIBITED ITEMS BERBASIS QR CODE DI TERMINAL 2 BANDAR UDARA INTERNASIONAL JUANDA SURABAYA // DESIGN OF A QR CODE-BASED PROHIBITED ITEMS INFORMATION MEDIA AT TERMINAL 2 OF JUANDA INTERNATIONAL AIRPORT, SURABAYA

Bandar Udara Internasional Juanda Surabaya memiliki tingkat pergerakan penumpang yang tinggi sehingga memerlukan penyampaian informasi keamanan penerbangan yang efektif. Berdasarkan hasil observasi di Terminal 2, masih ditemukan penumpang yang membawa prohibited items saat pemeriksaan di Passenger Security Check Point (PSCP), yang menunjukkan bahwa pemahaman penumpang mengenai ketentuan barang bawaan masih belum optimal. Penelitian ini bertujuan merancang media informasi prohibited items berbasis QR Code sebagai alternatif penyampaian informasi yang mudah diakses melalui smartphone. Metode yang digunakan adalah Research and Development (R&D) dengan model ADDIE yang dibatasi pada tahap Analysis, Design, dan Development. Pengumpulan data dilakukan melalui observasi, wawancara, dokumentasi, studi literatur, dan validasi ahli. Hasil penelitian berupa media informasi berbasis QR Code yang terintegrasi dengan website dan memuat informasi mengenai ketentuan barang bawaan penumpang sesuai regulasi keamanan penerbangan. Berdasarkan hasil validasi, media memperoleh tingkat kelayakan sebesar 100% dari ahli materi dan 96% dari ahli media dengan kategori Sangat Layak digunakan sebagai alternatif media informasi digital dalam penyampaian informasi prohibited items kepada penumpang di Bandar Udara Internasional Juanda Surabaya. // Juanda International Airport Surabaya experiences a high volume of passenger traffic, making effective communication of aviation security information essential. Based on observations conducted at Terminal 2, some passengers were still found carrying prohibited items during screening at the Passenger Security Check Point (PSCP), indicating that their understanding of carry-on baggage regulations remains insufficient. This study aims to design a QR Code-based information medium on prohibited items as an alternative method of delivering information that is easily accessible via smartphones. The research employed the Research and Development (R&D) method based on the ADDIE model, limited to the Analysis, Design, and Development phases. Data were collected through observation, interviews, documentation, literature review, and expert validation. The result of this study is a QR Code-based information medium integrated with a website containing information on passenger carry-on baggage regulations in accordance with aviation security standards. Based on the expert validation results, the developed media achieved a feasibility score of 100% from subject matter experts and 96% from media experts, placing it in the "Highly Feasible" category and indicating that it is suitable for use as an alternative digital information medium to convey information on prohibited items to passengers at Juanda International Airport Surabaya.