IMPLEMENTASI SAFETY RISK MANAGEMENT (SRM) DALAM MENDUKUNG KESELAMATAN OPERASIONAL DI AREA APRON BANDAR UDARA SULTAN SYARIF KASIM II PEKANBARU // IMPLEMENTATION OF SAFETY RISK MANAGEMENT (SRM) TO SUPPORT OPERATIONAL SAFETY IN THE APRON AREA OF SULTAN SYARIF KASIM II AIRPORT IN PEKANBARU

Area apron Bandar Udara Internasional Sultan Syarif Kasim II Pekanbaru
merupakan zona dengan intensitas operasional tinggi akibat interaksi kompleks
antara personel, Ground Support Equipment, dan pesawat udara, sehingga rentan
terhadap berbagai hazard yang mengancam keselamatan penerbangan, sementara
penanganannya belum didukung integrasi antara temuan lapangan dan sistem
pelaporan resmi bandara. Penelitian ini bertujuan mengidentifikasi hazard, menilai
tingkat risiko, dan merumuskan strategi mitigasi yang sesuai dengan kondisi aktual
di lapangan. Pendekatan kualitatif deskriptif dipilih karena bertujuan
menggambarkan kondisi hazard secara mendalam dan kontekstual, bukan
generalisasi statistik, didukung matriks SKEP 223/X/2009 sebagai instrumen
kuantifikasi risiko, melalui observasi lapangan, wawancara terhadap dua
narasumber, dan studi dokumentasi data sekunder sistem Insight. Hasil penelitian
mengidentifikasi tujuh temuan hazard: pelanggaran APD, penataan GSE tidak
tertib, tumpahan minyak, pergerakan penumpang tanpa pengawasan, tong sampah
terbuka, speeding, dan distraksi ponsel. Pergerakan penumpang tanpa pengawasan
memperoleh indeks risiko tertinggi dan berada pada zona tidak dapat diterima,
sementara enam temuan lain memerlukan keputusan manajemen. Triangulasi data
sekunder mengungkap hanya satu temuan yang terdokumentasi resmi,
mengindikasikan kesenjangan pelaporan hazard human factor. Disimpulkan bahwa
mitigasi berbasis rekayasa fisik lebih efektif menurunkan risiko dibandingkan
mitigasi administratif yang hanya menurunkan probabilitas. Penelitian selanjutnya
disarankan mengevaluasi efektivitas mitigasi digital secara empiris terhadap
penurunan indeks risiko aktual. // The apron area of Sultan Syarif Kasim II International Airport Pekanbaru has high
operational intensity from complex interactions between personnel, Ground Support
Equipment, and aircraft, making it vulnerable to hazards threatening flight safety, while
hazard handling has not been supported by integrating field findings with the airport
reporting system. This study identifies hazards, assesses risk levels, and formulates suitable
mitigation strategies. A descriptive qualitative approach was chosen to describe hazard
conditions in depth and context rather than statistical generalization, supported by the
SKEP 223/X/2009 matrix as a risk quantification instrument, through field observation,
interviews with two informants, and documentation study of secondary Insight data. The
results identify seven hazard findings: APD violations, disorderly GSE placement, oil
spillage, unescorted passenger movement, open trash bins, speeding, and phone
distraction. Unescorted passenger movement obtained the highest risk index, falling within
the unacceptable zone, while six other findings require management decision.
Triangulation with secondary data reveals only one finding is officially documented,
indicating a documentation gap for behavioral hazards. It is concluded that physical
engineering mitigation is more effective in reducing risk than administrative mitigation,
which only reduces probability. Future research is recommended to empirically evaluate
proposed digital mitigation on actual risk index reduction.