ANALISIS EFEKTIVITAS PENERAPAN PROGRAM CENTRAL FLIGHT DISPATCH PILOT E-BRIEFING DI LION AIR//EFFECTIVENESS ANALYSIS OF THE IMPLEMENTATION OF CENTRAL FLIGHT DISPATCH PILOT E-BRIEFING AT LION AIR

Penelitian ini bertujuan untuk menganalisis efektivitas penerapan program central flight dispatch pilot e-briefing di Lion Air berdasarkan persepsi pilot sebagai pengguna sistem. Pilot e-briefing merupakan bentuk digitalisasi proses briefing sebelum penerbangan yang digunakan untuk menyampaikan informasi operasional secara lebih cepat, terintegrasi, dan paperless antara Flight Operation Officer/flight dispatcher dan pilot. Penelitian ini menggunakan pendekatan kuantitatif dengan metode deskriptif evaluatif. Variabel dalam penelitian ini adalah efektivitas penerapan pilot e-briefing yang diukur melalui tiga indikator, yaitu efisiensi waktu, kelengkapan dan ketepatan informasi, serta kualitas dan kecepatan pengambilan keputusan. Data dikumpulkan melalui kuesioner skala Likert kepada 208 pilot Lion Air yang aktif menggunakan layanan pilot e-briefing. Analisis data dilakukan menggunakan uji validitas, uji reliabilitas, statistik deskriptif, uji normalitas, dan One Sample T-Test dengan bantuan SPSS. Hasil penelitian menunjukkan bahwa seluruh item kuesioner valid dan reliabel dengan nilai Cronbach’s Alpha sebesar 0,899. Secara deskriptif, efektivitas pilot e-briefing memperoleh nilai rata-rata 4,16 dan termasuk kategori efektif. Hasil One Sample T-Test menunjukkan nilai signifikansi <0,001, sehingga penerapan pilot e-briefing dinyatakan efektif secara statistik. Dengan demikian, program ini mampu mendukung efisiensi briefing, kelengkapan informasi, dan pengambilan keputusan sebelum penerbangan.

This study aims to analyze the effectiveness of the implementation of the central flight dispatch pilot e-briefing program at Lion Air based on pilots’ perceptions as system users. Pilot e-briefing is a form of digitalization in the pre-flight briefing process used to deliver operational information more quickly, in an integrated manner, and paperlessly between the Flight Operation Officer/flight dispatcher and pilots. This study uses a quantitative approach with a descriptive-evaluative method. The research variable is the effectiveness of pilot e-briefing implementation, measured through three indicators: time efficiency, completeness and accuracy of information, and quality and speed of decision-making. Data were collected using a Likert-scale questionnaire distributed to 208 Lion Air pilots who actively use the pilot e-briefing service. The data were analyzed using validity testing, reliability testing, descriptive statistics, normality testing, and One Sample T-Test with the assistance of SPSS. The results show that all questionnaire items were valid and reliable, with a Cronbach’s Alpha value of 0.899. Descriptively, the effectiveness of pilot e-briefing obtained a mean score of 4.16 and was categorized as effective. The One Sample T-Test result showed a significance value of <0.001, indicating that the implementation of pilot e-briefing is statistically effective. Therefore, this program is able to support briefing efficiency, information completeness, and pre-flight decision-making.