ANALISIS KEPATUHAN OPERATOR PENERBANGAN XYZ TERHADAP TEMUAN RAMP INSPECTION DI BANDARA I GUSTI NGURAH RAI

Keselamatan penerbangan merupakan aspek utama dalam penyelenggaraan
transportasi udara yang harus didukung oleh kepatuhan operator penerbangan
terhadap standar dan ketentuan keselamatan yang berlaku. Salah satu bentuk
pengawasan terhadap kepatuhan tersebut dilakukan melalui kegiatan ramp
inspection, yaitu pemeriksaan terhadap kondisi dan kesiapan pesawat udara serta
aspek operasional yang berkaitan dengan keselamatan penerbangan. Pelaksanaan
ramp inspection dapat menghasilkan temuan (finding) yang harus ditindaklanjuti
oleh operator penerbangan sesuai dengan ketentuan dan batas waktu penyelesaian
yang telah ditetapkan. Oleh karena itu, tingkat kepatuhan operator tidak hanya dapat
dilihat dari kemampuan dalam menyelesaikan seluruh temuan, tetapi juga dari
ketepatan waktu dalam menyelesaikan temuan tersebut. Penelitian ini bertujuan
untuk menganalisis kepatuhan operator penerbangan XYZ dalam menindaklanjuti
temuan hasil ramp inspection di Bandar Udara Internasional I Gusti Ngurah Rai
berdasarkan jumlah temuan yang berhasil diselesaikan (closed finding) dan
ketepatan waktu penyelesaiannya.
Penelitian ini menggunakan metode mixed methods dengan desain explanatory
sequential yang diawali dengan analisis kuantitatif terhadap data historis hasil ramp
inspection periode Januari–Desember 2025 yang diperoleh dari Integrated
Management System Information System (IMSIS) Kantor Otoritas Bandar Udara
Wilayah IV. Analisis kuantitatif dilakukan dengan menghitung persentase closed
finding, on time rate, dan indeks kepatuhan berdasarkan risk weight dan compliance
factor. Hasil analisis kuantitatif selanjutnya diperdalam melalui pendekatan
kualitatif dengan wawancara kepada informan yang memiliki pengalaman dalam
proses pemeliharaan dan tindak lanjut finding. Data wawancara dianalisis
menggunakan Root Cause Analysis (RCA) untuk mengidentifikasi penyebab
keterlambatan penyelesaian temuan.
Hasil penelitian menunjukkan bahwa persentase closed finding mencapai 100%,
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sedangkan on time rate sebesar 76,32%. Indeks kepatuhan yang diperoleh sebesar
88,46% dan termasuk kategori sangat patuh. Hasil RCA menunjukkan bahwa
keterlambatan penyelesaian temuan terutama disebabkan oleh keterlambatan dan
keterbatasan ketersediaan spare part, lead time pengadaan yang melebihi batas
waktu penyelesaian, serta keterbatasan bahan dan waktu pengerjaan pada temuan
tertentu. Operator telah menunjukkan tingkat kepatuhan yang sangat baik dalam
menindaklanjuti temuan ramp inspection, namun masih diperlukan peningkatan
pengelolaan persediaan spare part, perencanaan pengadaan, dan perencanaan
waktu pemeliharaan untuk meningkatkan ketepatan waktu penyelesaian temuan.

Aviation safety is a fundamental aspect of air transportation that must be supported
by airline operators’ compliance with applicable safety standards and regulations.
One form of oversight used to assess such compliance is ramp inspection, which
involves the examination of aircraft conditions, operational readiness, and other
safety-related aspects. The implementation of ramp inspection may result in
findings that must be followed up by airline operators in accordance with
applicable requirements and established completion deadlines. Therefore, an
operator’s level of compliance should not only be assessed based on its ability to
resolve all findings but also on its timeliness in completing the required corrective
actions. This study aims to analyze the compliance of airline operator XYZ in
following up on findings identified during ramp inspections at I Gusti Ngurah Rai
International Airport, based on the number of findings resolved (closed findings)
and the timeliness of their completion.
This study employed a mixed-methods approach with an explanatory sequential
design, beginning with quantitative analysis of historical ramp inspection data for
the period January–December 2025 obtained from the Integrated Management
System Information System (IMSIS) of the Regional Airport Authority Office Region
IV. Quantitative analysis was conducted by calculating the percentage of closed
findings, on-time rate, and compliance index based on risk weight and compliance
factor. The quantitative findings were subsequently explored through a qualitative
approach involving interviews with informants who had experience in aircraft
maintenance and finding follow-up processes. Interview data were analyzed using
Root Cause Analysis (RCA) to identify the causes of delayed finding completion.
The results showed that the percentage of closed findings reached 100%, while the
on-time rate was 76.32%. The compliance index was 88.46%, which was
categorized as highly compliant. The RCA results indicated that delays in finding
completion were primarily caused by delays and limited availability of spare parts,
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procurement lead times exceeding the prescribed completion deadlines, as well as
limitations in material availability and maintenance time for certain findings.
Therefore, operator XYZ demonstrated a very good level of compliance in
addressing ramp inspection findings. However, improvements are still needed in
spare parts inventory management, procurement planning, and maintenance
scheduling to improve the timeliness of finding completion.